Last Updated: October 16, 2026
This policy explains how personal information is handled when you browse aveloraf.com, place an order, contact AVELORAF™, or interact with our marketing. The website is operated by Shanghai Zhiqi Xuejing Intelligent Technology Co., Ltd., the company that owns and operates AVELORAF™.
Browsing a craft collection, completing checkout, and asking about a missing component involve different information. This policy describes those activities separately so you can understand what is involved and the choices available to you. It does not replace consent where consent is required.
Information connected with your visit and purchase
When you place an order, we collect the details needed to record and fulfill it, including your name, email address, delivery and billing addresses, purchased items, selected options, and order value. A telephone number may be collected for delivery coordination or order-related communication.
If you contact us, we receive the information you include in your message. This may contain an order number, correspondence, or photographs of an item and its packaging. Please avoid including unrelated personal information in photographs or attachments.
Where account features or email subscriptions are available, we also receive the details you provide through those features. Signing up for promotional messages is separate from receiving essential communications about a purchase.
Payment credentials are handled through the payment providers used at checkout. We may receive transaction references, payment status, and limited payment-related details for order administration. Please do not send full card numbers, security codes, passwords, or verification codes to customer support.
Our website and enabled service providers may also collect technical and usage information, such as an IP address, browser type, device information, referring page, pages viewed, approximate location inferred from an IP address, and the timing of website interactions. Depending on the tools enabled and your privacy choices, this can include product views, cart activity, checkout events, and completed purchases.
Why information is used and who receives it
We use order information to process purchases, arrange delivery, provide tracking updates, and handle cancellations, returns, refunds, and other service requests. Contact information helps us respond to questions about product specifications, craft materials, assembly, and existing orders.
Technical and transaction information may be used to troubleshoot website problems, identify suspicious activity, maintain records, and understand how the store performs. Where permitted and subject to applicable choices, usage information may also support product recommendations, advertising measurement, and relevant marketing.
Information is disclosed to providers where needed for these activities. Recipients may include the ecommerce platform and hosting providers, payment processors, fulfillment partners, carriers, customer support systems, email delivery services, and enabled analytics or advertising partners. Their roles differ: a carrier needs delivery details, while a payment provider needs information necessary to process and verify payment.
We may also disclose information when required by applicable law, to respond to valid legal requests, protect rights and safety, or investigate suspected fraud. If the business undergoes a merger, acquisition, or transfer of assets, relevant records may be transferred as part of that transaction, subject to applicable privacy requirements.
Advertising-related disclosures can have a different legal meaning from ordinary service-provider processing. In some jurisdictions, sharing identifiers or browsing activity for targeted advertising may qualify as a “sale” or “sharing” of personal information even when no money is paid for the information. The rights described below apply where the relevant law covers that activity.
Where AppLovin technology is enabled, we may work with AppLovin Corporation to measure advertising performance, understand shopping interactions, and support relevant advertising. Depending on the integration and your choices, information involved may include device or browser identifiers, product views, cart and purchase events, order values, and contact or location details provided for matching. We do not intentionally provide sensitive personal information to AppLovin for advertising.
AppLovin explains its own processing and privacy options at https://legal.applovin.com/privacy/. Requests concerning information held directly by AppLovin can also be submitted through its Privacy Rights Request Portal. You may contact us separately about information handled by AVELORAF™.
Cookies, communications, and your choices
Cookies and similar technologies serve different purposes. Essential technologies support functions such as a shopping cart, checkout sessions, and security. Other technologies, where enabled, help measure website use, remember preferences, or support advertising.
Where consent is required for nonessential tracking, that processing is subject to your consent. Use any privacy controls presented on the website to make or change your selections. Browser settings can also restrict or delete cookies, although doing so may affect saved preferences or shopping functions. Clearing cookies or changing devices may require you to make your choices again.
A legacy browser “Do Not Track” setting should not be relied on as confirmation that every form of data collection has stopped. Where applicable law requires recognition of an opt-out preference signal, such as Global Privacy Control, we treat that signal as an opt-out request for the processing it covers.
You can unsubscribe from promotional email through the unsubscribe option in the message or by contacting us. Essential order, delivery, security, and customer service messages may continue when needed to administer a purchase or respond to you.
Depending on your location and the laws applicable to our business, you may have rights to access personal information, obtain a copy, correct inaccuracies, request deletion, withdraw consent, or opt out of certain advertising-related processing. Additional rights may include restricting particular uses, limiting certain uses of sensitive information, appealing a decision, or making a complaint to a relevant authority.
Send requests to service@aveloraf.com with a clear explanation of what you are requesting. We may need proportionate information to verify your identity before disclosing or changing records. Authorized representatives may need to demonstrate their authority. We respond within the time required by applicable law and explain any relevant exception or refusal. Exercising an applicable privacy right will not result in unlawful discrimination.
Retention, international processing, and protection
We retain information according to its purpose rather than using one retention period for every record. Order and payment-related records may be needed for accounting, tax, fraud prevention, or dispute handling. Support correspondence may be retained to resolve an issue and maintain a record of the outcome. Information is deleted or de-identified when it is no longer needed, subject to legal obligations and legitimate recordkeeping requirements.
Our operating company is located in China. Information may be accessed or processed there and in other countries where our ecommerce, payment, fulfillment, and technology providers operate. Where applicable law requires safeguards for international transfers, those requirements apply to the relevant processing.
We use reasonable administrative and technical measures intended to protect personal information. No system or transmission method provides an absolute guarantee of security. If a security incident creates a notification obligation, we will notify affected individuals and authorities as required by the applicable law, using the required timing and method.
The store is intended for an adult shopping audience. We do not knowingly collect personal information from children under 13, or below another applicable age threshold where local law requires additional protection. If you believe a child has provided personal information, contact us so we can investigate and take appropriate action.
Links to payment services, advertising partners, or other external websites lead to services with their own privacy practices. Review their notices when using them. We may update this policy as our operations or legal requirements change, revise the date above, and provide additional notice or obtain consent when required.
For privacy questions or requests, contact:
Shanghai Zhiqi Xuejing Intelligent Technology Co., Ltd., operating as AVELORAF™
Owner: Sun Xinxin
Email: service@aveloraf.com
Phone: +86 13049351490
Service Hours: 9:00 a.m.–6:00 p.m. Pacific Daylight Time (PDT)
Business Address: 6th Floor, Building 6, No. 2511 Huancheng West Road, Nanqiao Town, Fengxian District, Shanghai, China